We at Cooley Transportation LLC prioritize the safety and satisfaction of our passengers. To ensure transparency and clarity in our services, we have established the following No Refund Policy and Incident Waiver. Please carefully read and understand the terms and conditions outlined below before booking your trip with us:

No Refund Policy:
Once a ticket is purchased for a trip operated by Cooley Transportation LLC, it is non-refundable. We do not provide refunds, exchanges, or credits for any reason, including but not limited to cancellations, changes in travel plans, personal circumstances, or dissatisfaction with the services provided. We strongly recommend that you carefully consider your travel plans before making a reservation with us.

Incident Waiver:
By purchasing a ticket and boarding our bus, you agree to release Cooley Transportation LLC from any liability for incidents or accidents that may occur during the trip. This waiver covers any claims, demands, actions, or causes of action arising out of or related to personal injury, property damage, or any other loss sustained while on the bus or participating in the trip.
You acknowledge that travel, by its very nature, involves certain inherent risks, including but not limited to road accidents, unforeseen circumstances, delays, and events beyond our control. You understand and accept that Cooley Transportation LLC and its employees, agents, and contractors shall not be held responsible for any injury, damage, loss, or inconvenience resulting from such events.

Assumption of Responsibility:
By purchasing a ticket and boarding our bus, you assume full responsibility for your personal belongings, well-being, and behavior throughout the trip. Cooley Transportation LLC shall not be liable for any loss, theft, damage, or misplacement of personal items.

You agree to follow all safety instructions provided by the driver and adhere to local laws and regulations while on board our bus. Any damage caused to the bus or disruption to other passengers due to your actions may result in immediate removal from the trip without any entitlement to a refund.

External Service Providers:
During the trip, Cooley Transportation LLC may collaborate with external service providers, such as accommodations, tour operators, or other transportation companies. It is important to note that our policies and waivers do not extend to these third-party entities. Any issues, claims, or disputes arising from their services or operations must be addressed directly with the respective providers.

Governing Law and Jurisdiction:
This No Refund Policy and Incident Waiver shall be governed by and construed in accordance with the laws of the jurisdiction in which Cooley Transportation LLC is registered. Any legal actions or proceedings related to this policy shall be exclusively brought in the courts of that jurisdiction.

By purchasing a ticket and boarding our bus, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this No Refund Policy and Incident Waiver.

If you have any questions or concerns regarding these policies, please contact us before making a reservation.

Thank you for choosing Cooley Transportation LLC. We look forward to providing you with a safe and enjoyable journey.